What Information Do We Collect?
When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse the site.
1. Personal Information You Choose to Provide
You will provide us information about yourself, your firm or company, and your practices when you purchase Damn Fine Words products and services, register for forum support, or register for email newsletters and alerts.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.
In the Damn Fine Words members-only forum and in dialogue with a Damn Fine Words instructor, coach, or other student, you may chose to volunteer personal information about your life, business and persons associated and affiliated with you. This information is volunteered by you and will never be a mandatory requirement as a part of Damn Fine Words. Any information you share with a Damn Fine Words staff member will never be shared outside of Damn Fine Words employees (including sub-contractors) and every effort will be made to anonymize your information in the event that your information is discussed by a Damn Fine Words staff member with a colleague. It’s important to note that while many Damn Fine Words customers share detailed personal information, you will never be required to do so and if you have any doubts or uncertainties about the security of your private information you are welcome and encouraged not to share sensitive information. We take your privacy very seriously.
2. Website Use Information
Similar to other commercial websites, this site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how this site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after our site. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to this website, new services and special offers we think you will find valuable. You may notify us of your desire not to receive these offers by clicking the unsubscribe link contained in each such email.
What Are Cookies?
How Do We Use Information We Collect from Cookies?
Sharing Information with Third Parties
The information we collect is used to improve the content of this site and the quality of our service, and is not shared with or sold to other organizations for commercial purposes. That being said, your information could be shared under the following circumstances:
- We use third parties to facilitate our business, including, but not limited to, sending email and processing payments. In connection with these offerings and business operations, these third parties may have access to your personal information for use in connection with those business activities.
- As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions.
- We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution.
- If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to this website, new services, and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by clicking the unsubscribe link contained in each such email.
How Do We Secure Information Transmissions?
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on this site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP.
Payment processing, particularly concerning credit card information and proof of your identity is handled by SSL secured third parties including but not limited to Moneris, authorize.net, Paypal and Ontraport. In some cases the information you enter on this site will be transmuted by SSL secured forms embedded in non-SSL secured web pages that start with HTTP. This is typical and in accordance with the best practices of our credit card processing partners.
We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.
What About Other Websites Linked to This Site?